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Frequently Ask Questions

1. How byREENS can know that I have made the payment?

You must to fill ORDER NUMBER in the "recipient reference" when making online banking transfer. We will track your payments via order numbers you entered as a reference

2. Where do I get the order number?

  • Click MY ACCOUNT
  • Click Order Received 

3. How do I would like to inform you that I have made the payment if I use ATM services?

You need to send a receipt as proof of payment to the following number  +601165355723 via whatsapp application with order number to be confirmed

4. How I want to know whether my item has been delivered?

You will receive an email once your item has been post out. Or you can also check the website in accordance with the following steps: -

  • Click MY ACCOUNT
  • Click SHIPPING

5. How if I am interested in wholesale byREENS collection?

You can contact an admin in number +601165355723 for further inquiries